PromptShield
Trust · sub-processors

Sub-processors.

Every third party with the potential to access customer or scan data — named, scoped, and dated. Updated whenever a vendor is added or removed. Enterprise customers receive ≥ 30 days written notice before any new sub-processor with material data exposure is activated.

Cloudflare Pages + R2 + Workers

ACTIVE
Legal entity
Cloudflare, Inc. (US, with EU data plane)
Region
Global edge · EU storage by default
Purpose
Static site hosting, edge compute, encrypted object storage for report PDFs.
Data exposure
Server logs (IP, user-agent, URL), encrypted report PDFs, encrypted scan execution metadata.
DPA
Cloudflare DPA + SCCs + EU-US DPF

Resend

ACTIVE
Legal entity
Resend (Drama Labs, Inc., US)
Region
US (transactional only)
Purpose
Transactional email: beta activation, scan completion notifications, password reset.
Data exposure
Email address, account name, transactional message body.
DPA
Resend DPA + SCCs

Stripe (planned — paid GA)

PLANNED
Legal entity
Stripe Payments Europe Ltd. (Dublin, IE)
Region
EU (with US fallback)
Purpose
Subscription billing, customer portal, invoice generation. Activated when self-serve checkout opens.
Data exposure
Email, billing name, billing address, VAT-ID, plan tier. Card data is never seen by PromptShield (Stripe-hosted).
DPA
Stripe DPA

GitHub

ACTIVE
Legal entity
GitHub, Inc. (US, Microsoft subsidiary)
Region
Global
Purpose
Source control, CI for the PromptShield platform itself. No customer scan data.
Data exposure
No customer scan data. Internal-only.
DPA
Microsoft / GitHub DPA + SCCs + EU-US DPF

Plausible Analytics (privacy-first analytics)

PLANNED
Legal entity
Plausible Insights OÜ (Tallinn, EE)
Region
EU only (Hetzner Germany)
Purpose
Aggregated, cookieless web analytics for marketing pages. No personal data, no cross-site tracking.
Data exposure
Anonymised, hashed, daily-rotated salt. No IP retention, no cookies.
DPA
Plausible DPA

OpenAI / Anthropic (model providers — customer-controlled)

ACTIVE
Legal entity
OpenAI L.L.C. / Anthropic, PBC
Region
US
Purpose
Optional: only invoked when a customer points a scan at one of these providers using their own credentials. Their endpoint, their data flow.
Data exposure
Customer-supplied prompts to customer-supplied endpoints. PromptShield does not forward customer data to LLM providers on its own initiative.
DPA
Customer's own contract with the provider
Notification & objection

Subscribe to sub-processor change notifications by emailing trust@promptshield.ai with the subject line SUBPROCESSOR-NOTICES. Enterprise customers may object to a new sub-processor within 14 days of notice; PromptShield will work in good faith to provide an alternative configuration or, failing that, allow the customer to terminate the affected service without penalty.

Last reviewed: 26 April 2026 · v1